E-govt system to improve land administration – PS

Ministry of Lands and Natural Resources  Permanent secretary Daphne Chabu says the adaptation of the new Zambia Integrated Lands administration System (ZILAS) by officers in her ministry will lead to improved image of government in the minds of Zambians.

Ms.Chabu said it is beneficial for government institutions to adopt the e – government and embrace information and communication technology as it will help improve delivery of services.

The Permanent Secretary said this when she officially opened the training of members of staff on the Zambia Integrated land Administration System at the Zambia information Communications Technology ZICT University in Ndola today.

She said digitalisation of government operations in sectors is top on the agenda for the current government.

“Through government services bus (GSB), government will continue to bring on board various electronic services for effective and efficient service delivery,” she said.

Ms. Chabu said the method of implementing such electronic services entails giving citizens the ability to access government services at a single point without necessarily travelling to different palaces there by bringing government services closer to the people.

“The idea behind the GSB Zampotal is to ensure citizens are able to access and utilise the service at any location,” she said.

She said ZILAS will ensure that services are delivered to the public in an effective manner in line with the governments’ administration to re-engineer existing service delivery process through the use of technology and digitalization.

She has since encouraged the participants to concentrate on the lessons being administered.

And Ministry of Finance and National planning Director ICT, Beaton Sibulowa said about 26 institutions are now on government service bus.

Mr. Sibulowa said 645 thousand services digitally are accessible online by citizens and business men and women.

He said: “with online platforms people no longer need to make multiple movements to access government services as they can access those services from the comfort of their homes”.

He added that the ministry of lands will also go digitally in a few months making it easy for people to pay for land rates or other services from the lands ministry department.